You’re on a noisy job site. You’re inside a switchboard. You’re up in a roof. You’re driving between jobs. Your phone rings. You can’t answer. And your customer doesn’t leave a voicemail. They call the next electrician on Google.
On the tools
You’re on a roof, in a ceiling, or hands-in-a-unit. Can’t grab the phone.
After hours
Someone’s aircon dies at 8pm on a Friday. They need it fixed by tomorrow.
Weekends and holidays
Peak breakdown season is exactly when your office is closed.
Service Magnet answers your calls 24 hours a day, 7 days a week. It sounds natural, knows your business and handles the first conversation with your customer — while you keep working.
Answers every call
No more missed calls while you’re on the tools, driving or after hours.
Captures the job properly
Customer name, phone number, address, electrical issue, urgency and other details are captured automatically.
Flags urgent electrical calls
Calls involving serious electrical faults or other urgent situations can be identified and escalated according to your instructions.
Sends the lead straight to your mobile
Get the customer and job details by SMS so you can call them back, quote or dispatch when you’re ready.
Built specifically for electricians
Your AI receptionist can answer common questions about:
You provide the answers once. Service Magnet handles the questions every day.
Electrical faults, repairs, safety switches, inspections and smoke alarms
Switchboard upgrades, EV chargers, lighting and new electrical installations
Rental electrical inspections, residential work and commercial electrical work
Service areas, availability, call-out information and quote requests
01
Forward your business number
Set your existing business phone to divert to Service Magnet when you can’t answer (or 24/7 if you want).
02
Service Magnet answers every call
She greets your customers, takes the details, handles the FAQs, flags any emergencies.
03
Get the job as a text
You get an SMS with everything you need — customer name, address, aircon issue, contact number, urgency.
Don’t take our word for it. Call it. Pretend you’re a customer. Ask about a switchboard upgrade, an EV charger, a lost-power call, or a quote. See how Service Magnet handles the conversation.
Try a Live Call
Live 24/7. Ring it whenever suits.
Two-week free trial. If it doesn’t pay for itself, walk away — no cost, no contract.
$399/month + GST
Everything included:
Unlimited calls answered 24/7
Real-time SMS notifications
Emergency call flagging
Job details captured properly
FAQ handling (call-out fees, service areas, availability)
2-week free trial
Cancel anytime
Start My Free Trial
What happens if Kelly can’t handle a call?
Can I still take calls myself when I’m free?
How does she know about my business?
What if she gets something wrong?
Does she integrate with my scheduling software?
What if a customer needs to speak to a real person?
Is there a lock-in contract?
Two ways to move forward. Either works.