You’re halfway through a switchboard upgrade. You’re in a roof cavity. You’re up a ladder. You’re driving between jobs. Your phone rings. You can’t answer. And your customer doesn’t know you’re busy. They just know that nobody answered. So they call the next electrician.
On the tools
You’re on a roof, in a ceiling, or hands-in-a-unit. Can’t grab the phone.
After hours
The job doesn’t wait until 8am — but your phone does.
Weekends and holidays
Peak breakdown season is exactly when your office is closed.
Meet your AI receptionist. Service Magnet is your 24/7 AI phone receptionist, built specifically to help trade businesses capture more jobs without hiring another full-time employee. It answers the phone when you’re busy, talks to the customer, finds out what they need, captures their details, and sends the job straight to your mobile.
You keep working.
Your receptionist keeps answering.
Captures the job details
Customer name, phone number, address, electrical issue, urgency and other details are captured automatically.
Identifies urgent enquiries
Service Magnet can be configured to identify urgent situations and follow the escalation process you specify.
Informs you of the lead
You receive the information directly on your mobile. You decide what happens next.
Built specifically for electricians
You provide the answers once. Service Magnet handles the questions every day.
Your AI receptionist can answer common questions about:
Electrical faults, repairs, safety switches, inspections and smoke alarms
Switchboard upgrades, EV chargers, lighting and new electrical installations
Rental electrical inspections, residential work and commercial electrical work
Service areas, availability, call-out information and quote requests
How much is your phone costing you?
Every missed call is a potential job walking to your competitor. Let’s say you miss 8 calls a week and only 3 of those would have become jobs. If the average job is worth $450, that’s potentially $5,400/month in work you never had the chance to win.
If you’re paying for Google Ads, Facebook Ads or SEO to make the phone ring — why let the phone go unanswered?
Calculate Your Potential Value
See how much electrical work you could be losing from missed calls.
Your Business Metrics
Your receptionist works when you don’t
No sick days. No holidays. No lunch breaks. Your business doesn’t stop on Friday afternoon. Customers can call whenever they need you, and your receptionist doesn’t get tired of answering the phone.
That’s the whole point.
01
Forward your business number
Set your existing business phone to divert to Service Magnet when you can’t answer (or 24/7 if you want).
02
Service Magnet answers every call
It greets your customers, takes the details, handles the FAQs, flags any emergencies.
03
Get the job as a text
You get an SMS with everything you need — customer name, address, electrical issue, contact number, urgency.
Don’t take our word for it. Call it. Pretend you’re a customer. Ask about a switchboard upgrade, an EV charger, a lost-power call, or a quote. See how Service Magnet handles the conversation.
Try a Live Call
Live 24/7. Ring it whenever suits.
Two-week free trial. If it doesn’t pay for itself, walk away — no cost, no contract.
$399/month + GST
Everything included:
Unlimited calls answered 24/7
Real-time SMS notifications
Emergency call flagging
Job details captured properly
FAQ handling (call-out fees, service areas, availability)
2-week free trial
Cancel anytime
Start My Free Trial
What happens if Service Magnet can’t handle a call?
Can I still take calls myself when I’m free?
How does it know about my business?
What if it gets something wrong?
Does it integrate with my scheduling software?
What if a customer needs to speak to a real person?
Is there a lock-in contract?
Two ways to move forward. Either works.