AI RECEPTIONIST FOR PROFESSIONAL SERVICES
Service Magnet answers your calls, understands why the client is calling, handles routine enquiries and warm-transfers the calls that genuinely need your team — with context.
TRY A LIVE CALL
Enter your mobile. Your AI receptionist will call you in seconds.
No credit card required • Setup tailored to your business • Cancel anytime
INCOMING CALL
Client enquiry
Screening the reason for calling…
SERVICE MAGNET
Preparing the right handoff…
EVERY PHONE CALL SHOULDN’T BECOME AN INTERRUPTION.
In a small professional firm, the people answering the phone are often the same people doing the client work. A ringing phone interrupts meetings, tax and accounting work, advice preparation, loan applications, legal work and focused administration.
CLIENT MEETINGS
A call arrives while you’re with a client who already has your attention.
FOCUSED CLIENT WORK
Tax work, applications, legal matters and advice preparation need uninterrupted time.
CONSULTATIONS
Not every enquiry needs immediate access to the person doing the work.
MEET THE RECEPTIONIST THAT SCREENS THE CALL FIRST.
Service Magnet answers naturally, finds out what the caller needs, handles what it can, and only brings your team in when they’re genuinely needed.
1. CLIENT CALLS
Service Magnet answers using a receptionist configured for your firm.
2. UNDERSTANDS WHY THEY’RE CALLING
It identifies the caller, understands what they need and captures the important details.
3. DECIDES WHAT HAPPENS NEXT
Routine enquiries can be handled, messages captured, appointments booked or calls routed to the right person.
4. WARM TRANSFER WITH CONTEXT
Before connecting an important caller, it briefs the team member on who is calling and why.
MORE THAN SOMEONE ANSWERING THE PHONE.
Your calls are handled with the context your firm needs.
Service Magnet helps your team protect focus without making clients feel ignored.
INTELLIGENT CALL SCREENING
WARM CALL TRANSFERS
ROUTINE ENQUIRIES
DETAILED MESSAGES
APPOINTMENT BOOKING
Help suitable callers schedule appointments without staff coordinating every booking.
SMART CALL ROUTING
Direct different enquiry types to the right person or workflow.
AFTER-HOURS CALLS
Continue answering enquiries when the office is closed.
OVERFLOW RECEPTION
Step in when the team is busy, in meetings or unable to answer.
CALL SUMMARIES & TRANSCRIPTS
Keep a record of conversations and captured information.
WORKFLOW INTEGRATION
Send captured information into your firm’s workflows and systems where configured.
LIKE HAVING A RECEPTIONIST — WITHOUT SOMEONE SITTING AT RECEPTION ALL DAY.
Service Magnet gives small professional firms a professional first point of contact without requiring valuable staff to constantly monitor the phone.
FEWER INTERRUPTIONS
BETTER CLIENT EXPERIENCE
LESS PHONE ADMIN
MORE TIME FOR CLIENT WORK
DON’T TAKE OUR WORD FOR IT. CALL YOUR AI RECEPTIONIST.
Enter your mobile number and receive a live demonstration call from Service Magnet.
TRY A LIVE CALL
Hear exactly what your clients could experience.
LET YOUR TEAM FOCUS ON THE WORK CLIENTS ACTUALLY PAY THEM TO DO.
Let Service Magnet handle the first conversation, screen the enquiry and bring your team in when they’re actually needed.