HEAR IT IN ACTION
A real booking call, handled.
Caller: “Do you have availability for the half-day reef tour next Tuesday? There’s four of us.”
Service Magnet: “We have space on the 9am departure Tuesday. Would that work for your group?”
Booked — Half-day reef tour, Tuesday 9:00 AM, party of four. Confirmation sent by email.
THE PROBLEM
Your team is out running tours, travellers call at all hours, peak season outpaces your team, and a missed enquiry is a seat that can’t be sold twice.
WHAT IT HANDLES
Availability and booking enquiries, group or private tour requests, and cancellation or reschedule calls — with group details captured up front.
01 — Understand the booking
Tour type, dates, group size, and special requirements are captured in one conversation.
02 — Check availability
Your calendar is cross-referenced in real time, so each departure is protected from double booking.
03 — Confirm & send details
Booking confirmation, meeting point, and any pre-tour information go straight to the customer.
INTEGRATIONS — Calendly · ResDiary · Google Calendar · HubSpot
COMMON QUESTIONS
Can it handle group bookings and custom tour requests? Yes — it captures group size and requirements, then flags larger or custom requests for follow-up.
Does it work across time zones? Yes — it answers around the clock.
Can it answer specific tour questions? Yes — duration, inclusions, difficulty level, and meeting points can be included.