CALLBACK RISK
0%
of customers won’t call back after one unanswered call
24/7 AI Receptionist for Australian Service Businesses
Answer More Calls. Book More Work. Any Industry.
From tradies to tour operators, vets to property managers — Service Magnet answers every call, qualifies the customer, and books the job straight into your calendar. 24/7, in a natural Australian accent.
Certified ServiceM8 Partner · Built for Australian service businesses
Why Service Magnet
Built for what your business actually needs
Not just call answering — a system that protects revenue, fills your calendar, and makes you look sharp doing it.
Never Miss Revenue
Every unanswered call is a customer calling your competitor instead. Service Magnet picks up in seconds, day or night.
Book Automatically
Appointments go straight into your calendar or job software the moment the call ends.
Sound Professional, Always
A natural Australian voice greets every caller using your business name — never a generic voicemail.
Scale Without Hiring
Handle ten calls or ten thousand. Your front desk never gets overwhelmed, and you never pay overtime.
Who It’s For
One AI receptionist, tailored to your industry
Every business gets a version trained on its own services, terminology, and booking flow — not a generic script.
Trades & Contractors
Capture every emergency call and get the job on the board before the truck’s out of the driveway.
Veterinary Clinics
Answer after-hours pet emergencies, book consults, and triage urgent cases without waking the on-call vet.
Dentists
Fill cancellations instantly and confirm recall appointments without tying up your front desk.
Fencing Contractors
Qualify site details and measurements over the phone so quotes are ready before you call back.
Removalists
Capture move dates, property size and access details on the first call — no more chasing quote requests.
Tour Operators
Handle booking enquiries around the clock, even when your guides are out on tour.
Legal Practices
Screen and route new client enquiries professionally, day or night, without missing a lead.
Property Managers
Log maintenance requests and urgent tenant issues instantly, with the right details every time.
Cleaning Companies
Book recurring and one-off cleans automatically, and handle reschedules without lifting the phone.
Pest Control
Turn urgent pest reports into booked inspections before the customer calls someone else.
Solar
Qualify installation enquiries and keep your sales team’s pipeline moving all day.
Locksmiths
Capture lockout calls instantly and route high-intent jobs to the right technician.
Live in three simple steps
A SIMPLE, RELIABLE FLOW
Stay on the tools. We’ll take it from here.
01
Every call gets picked up.
Your AI receptionist answers instantly with your business name and a natural Australian voice.
02
Everything important gets captured.
We collect the job details, urgency, address, and the best next step—without the back-and-forth.
03
The booking lands where you need it.
The customer receives confirmation and your team gets a complete job record, ready to act on.
Warm transfers, no voicemail dead ends
Get the context first. If you can’t take the call, it captures the details instead.
Calculate Your Potential Value
See how much revenue you’re losing from missed calls.
Your Business Metrics
Numbers that speak volumes
ANSWER COVERAGE
0%
answer rate when you’re busy
AFTER-HOURS LEAKAGE
0%
missed opportunities during after-hours, breaks or weekends
HOW IT WORKS FOR YOU
One receptionist. Three ways it keeps work moving.
From the first ring to the record you can review later, Service Magnet keeps every customer moment moving.
INBOUND CALLS
Every ring gets answered, qualified, and booked.
Your AI receptionist picks up around the clock, captures the important details, and secures the next step while you stay on the tools.
24/7 coverage
Books into your calendar
INCOMING CALL · 6:42 PM
“Hi, I need someone out today.”
BOOKED AUTOMATICALLY
Emergency plumbing · Today 7:00 AM
Works with the tools you already use
Simpro
Jobber
Frequently asked questions
Clear answers before your first call.
01 / MEET YOUR AI RECEPTIONIST
What Service Magnet is, and why callers prefer it to voicemail.
What is an AI receptionist?
Will my customers know they’re talking to AI?
Will customers be put off talking to an AI instead of a person?
Is it really answering calls 24/7?
What do I actually get out of using it?
02 / ON THE JOB
The call handling, booking, and follow-up details.
How does it actually book appointments?
What happens if it can’t handle a call?
Can I change what it says once it’s live?
Does it record calls?
How does it know what’s relevant to my specific business?
03 / SETUP & SOFTWARE
Simple to start. Built around the tools you already use.
Do I have to change my phone number?
Does it work with the software I already use?
How quickly can I get set up?
Is it suitable for a business my size?
Is there a long-term contract?
04 / CAN I TRUST IT?
Clear guardrails for every conversation.
What if it doesn’t know the answer to something?
What stops it being misused — spam calls, prank callers?
Is my customers’ information handled securely?
Is it reliable?
Ready to stop missing calls?
Try a live call right now, or book a discovery call and we’ll set it up for your business.